All j111 player data is encrypted in transit using 256-bit SSL and stored in access-controlled environments. j111 does not store raw payment card numbers. Financial transaction data is handled by PCI-compliant payment processors only.
j111 does not sell, rent, or trade your personal information to unaffiliated third parties for their independent marketing purposes. Data sharing is limited to what is strictly necessary for platform operation, legal compliance, and fraud prevention.
j111 players have enforceable rights over their personal data, including rights of access, correction, portability, and deletion. Requests are processed within 30 days. Submit any data rights request to [email protected].
Identity verification at j111 is a legal requirement of our international gaming licence — not a business choice. KYC data is used exclusively for verification, fraud prevention, and regulatory reporting. It is never used for marketing profiling.
j111 uses essential and analytical cookies to keep the platform functioning correctly and to understand aggregate usage patterns. Non-essential cookies require your consent. Full details of cookie categories and opt-out options are in Section 9 of this Policy.
j111 marketing emails and SMS communications are sent only to players who have opted in during registration or via Account settings. You may withdraw marketing consent at any time — your core Account access is unaffected by opting out of promotional communications.
1.1 This Privacy Policy ("Policy") is issued by j111 and applies to all personal data collected from individuals who access, browse, register with, or use the j111 platform available at j111.vu (the "Platform").
1.2 j111 takes the privacy of its players seriously. This Policy has been drafted to explain, clearly and without unnecessary legal complexity, exactly what personal information j111 holds about you, why j111 holds it, who j111 may share it with, how long j111 keeps it, and what you can do if you want to access, correct, or delete it.
1.3 By creating an account on j111 or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood its contents. This Policy should be read alongside the j111 Terms & Conditions, which govern the overall contractual relationship between you and j111.
1.4 This Policy applies to all j111 services, including the live casino, sports betting (including PSL and international cricket markets), slots, crash games, fishing arcade titles, the Tower game, deposit and withdrawal functions, bonus participation, and customer support interactions.
2.1 For the purposes of applicable data protection law, j111 is the data controller in respect of all personal data collected through the Platform. This means j111 is responsible for determining the purposes for which, and the means by which, your personal data is processed.
2.2 j111 operates under an international gaming licence. The conditions of that licence include specific data protection and player privacy obligations that j111 is legally required to fulfil. These obligations inform the data practices described in this Policy.
2.3 For all data protection enquiries, access requests, or formal complaints, please contact j111 at [email protected]. Queries are handled by the j111 compliance team, which oversees data protection matters across the Platform.
3.1 j111 collects personal data through multiple channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and in limited cases from third-party verification or payment service providers. The categories of data j111 collects are as follows:
| Category | Specific Data Points | How Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, username, password (hashed), country of residence, preferred currency (PKR) | Provided by you at sign-up |
| Identity Verification (KYC) | CNIC number, passport or driving licence copy, date of birth confirmation, selfie or liveness check image, proof of address document | Provided by you during KYC process; verified via third-party provider |
| Financial Data | JazzCash / EasyPaisa account identifiers, bank account name and number (HBL, UBL, Meezan Bank), USDT wallet address (TRC20), deposit and withdrawal transaction history, PKR wallet balance history | Provided by you; generated by Platform transactions |
| Gameplay Data | Games played, bet amounts, wager outcomes, session durations, bonus usage, wagering progress, RTP exposure per session | Automatically generated by Platform activity |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, session timestamps, geolocation (country/city level) | Automatically collected via cookies and server logs |
| Communication Data | Live chat transcripts, email correspondence with j111 Support, feedback submissions, formal dispute records | Generated through support interactions |
| Marketing Preferences | Email/SMS opt-in status, promotional offer interaction history, preferred communication language | Provided by you; inferred from Platform behaviour |
3.2 j111 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for age and identity verification under our licensing obligations.
4.1 j111 processes your personal data only for specific, documented purposes and only where a valid legal basis exists for doing so. The table below sets out the primary processing purposes and the corresponding legal basis:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract (your agreement with j111) |
| Identity and age verification (KYC) | Legal obligation under international gaming licence conditions |
| Processing deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bank Transfer, USDT | Performance of contract |
| Fraud detection, anti-money laundering screening, and suspicious activity monitoring | Legal obligation; legitimate interest of j111 |
| Delivering casino games, sports betting markets, and Platform features | Performance of contract |
| Providing responsible gaming tools (deposit limits, self-exclusion, cooling-off) | Legal obligation; legitimate interest; contractual obligation |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Platform analytics and performance optimisation | Legitimate interest of j111 |
| Sending promotional emails, bonus offers, and marketing communications | Consent (opt-in only; withdrawable at any time) |
| Regulatory reporting to licensing authority | Legal obligation |
5.1 j111 does not sell personal data to third parties. j111 shares personal data only in the following circumstances and only to the extent necessary for each stated purpose:
5.2 In the event of a corporate restructuring, merger, or acquisition involving j111, player data may be transferred to the successor entity. Players will be notified of any such transfer via the Platform and registered email address at least 30 days prior to the transfer taking effect, with an option to close their Account if they do not consent.
6.1 j111 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply:
6.2 Where data is no longer required, j111 securely deletes or irreversibly anonymises it. Anonymised aggregate data (from which no individual player can be identified) may be retained indefinitely for statistical and platform improvement purposes.
7.1 j111 implements a multi-layered security architecture to protect player personal data against unauthorised access, disclosure, alteration, or destruction. Measures currently in place include:
7.2 Notwithstanding the above measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. j111 will notify affected players and relevant authorities of any data breach that poses a real risk to individual rights within the timeframes required by applicable law.
8.1 j111's platform infrastructure may involve the processing of personal data in jurisdictions outside Pakistan. This includes server infrastructure, KYC verification providers, and game software providers located in various countries under our international gaming licence framework.
8.2 Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that available in the jurisdiction of our licensing authority, j111 relies on appropriate safeguards — such as standard contractual clauses, data processing agreements, or binding corporate rules — to ensure that the data continues to receive an adequate level of protection.
8.3 Details of the specific safeguards applied to any international transfer of your personal data are available upon written request to j111 Support.
9.1 j111 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that allow j111 to recognise your browser and remember certain information about your session and preferences.
9.2 The categories of cookies used on j111 are as follows:
9.3 You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into and using the j111 Platform. Disabling other cookie categories will not affect your ability to access j111 but may reduce Platform functionality or personalisation features.
10.1 Subject to applicable data protection law and the conditions of j111's international gaming licence, you hold the following rights in respect of your personal data held by j111:
Request a copy of all personal data j111 holds about you and information about how it is processed.
Request correction of inaccurate personal data. Changes to identity data require KYC re-verification.
Request deletion of your data where retention is no longer legally required. Regulatory retention obligations take precedence.
Request that j111 limits processing of your data to storage only while a dispute or rectification request is pending.
Receive your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including profiling for responsible gaming monitoring.
10.2 To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request" and your registered Account email address. j111 will acknowledge your request within 5 working days and provide a substantive response within 30 calendar days.
10.3 j111 may require identity verification before processing a data rights request to ensure that data is not disclosed to an unauthorised individual.
11.1 j111 does not knowingly collect personal data from individuals under the age of 21. The j111 Platform is strictly for adults aged 21 and over, and all registration processes include age verification steps to enforce this requirement.
11.2 If j111 becomes aware or has reasonable grounds to suspect that personal data has been collected from an individual under 21, j111 will immediately suspend the associated Account, initiate an investigation, and permanently delete all data associated with that registration upon confirmation that the Account holder is under the minimum age — subject to any legal reporting obligations that may apply.
11.3 If you are a parent or guardian and believe that your child has registered with j111, please contact j111 Support immediately at [email protected]. j111 will investigate and act promptly.
12.1 j111 sends promotional emails, bonus notifications, and marketing communications only to players who have explicitly opted in to receive them, either during the registration process or subsequently via Account settings.
12.2 Marketing communications from j111 may include information about new games, PSL cricket betting promotions, deposit bonus offers, VIP programme updates, and seasonal promotions relevant to Pakistani players.
12.3 You may withdraw your marketing consent at any time by:
12.4 Withdrawal of marketing consent does not affect j111's ability to send you transactional communications that are essential to the operation of your Account, including deposit confirmations, withdrawal notifications, KYC status updates, and security alerts.
13.1 The j111 Platform may contain references to or integrations with third-party services, including payment gateways (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), KYC verification providers, and game software studios. Each of these third parties operates under its own privacy policy and data protection framework.
13.2 j111 is not responsible for the privacy practices of third-party service providers beyond the data processing agreements and contractual safeguards j111 has in place with them. Players are encouraged to review the privacy policies of any third-party payment provider they use in conjunction with their j111 Account.
13.3 j111 does not embed third-party social media tracking pixels or external advertising network cookies on the Platform without player consent.
14.1 j111 reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, our international gaming licence conditions, or our data processing practices.
14.2 Material changes to this Policy — meaning changes that materially affect how your personal data is collected, used, or shared — will be communicated to registered players via the j111 Platform and to your registered email address at least 14 days before the changes take effect.
14.3 Non-material changes (such as clarifications of existing practices or correction of typographical errors) may be made without specific notice. The "Last updated" date at the top of the Policy will always reflect the date of the most recent revision.
14.4 Continued use of the j111 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept a material change to this Policy, you must stop using the Platform and contact Support to arrange Account closure.
15.1 For all privacy-related queries, data rights requests, or complaints regarding j111's data practices, please contact the j111 compliance team using the following details:
15.2 j111 will acknowledge all privacy complaints within 5 working days and provide a substantive response within 30 calendar days. If j111 is unable to resolve a privacy complaint to your satisfaction, you have the right to escalate the matter to the data protection supervisory authority in the jurisdiction of j111's international gaming licence.